Refund and Cancellation Policy
Effective Date: 20/11/2024
Introduction
At AjayShah, we strive to ensure customer satisfaction with our products and services. This policy outlines the terms for requesting refunds and cancellations.
Refund Eligibility
Refunds apply under these circumstances:
- The service has not been delivered or initiated.
Refund Processing Time
Approved refunds will be processed within 5-7 working days. The amount will be credited to the original payment method or the customer's bank account.
Non-Refundable Services
Refunds are not available for:
- Completed services or projects.
- Subscription or maintenance fees after service initiation.
- Custom services once the work has begun.
Cancellation Policy
Cancellations must be requested within 24 hours of order placement. For ongoing projects, cancellation charges may apply based on the work completed.
Contact Us
For refund or cancellation requests, please contact us at:
- Email: shahajay213@gmail.com
- Phone: +91-9004609949
- Address: Mumbai